How to fix my Tala account is linked to another phone

Tala is a financial app which provides quick mobile loans to anyone who is qualified. The company operates in several countries including Kenya, Tanzania, and the Philippines. If you need an emergency loan, the first thing that will come to your mind is taking a Tala loan. This, however, can be a problem when you find out that your tala account is linked to another phone, or that your phone already registered a Tala account before.

Tala loans Kenya

With the introduction of Tala loans app in Kenya, borrowers don’t have to reach out to the traditional lending institutions such as banks,Chamas, loan sharks, or their friends for help. Tala offeres affordable loans ranging between Ksh500 to Ksh 50,000 depending on ypur previous loan history wth them and your CRB status. If you are blacklisted, check out this article of how to get out of CRB in Kenya.

Tala loan limits

Tala has 3 major borrowing limits for their clients as follows;

  • Bronze starts at a minimum borrowing limit of Ksh 500.
  • Silver has a minimum borrowing loan limit of Ksh 5000.
  • Gold starts at the minimum limit of Ksh 10,000.

The loans are disbursed via Mpesa and approval time is as fast as 10 minutes. also, tala has interest rates of between 11% and 15%. This depends on the ammount that you borrowed.

How to increase tala loan limit

Increasing your tala loan limit can be a hurdle but don’t you worry. Here are the best tips to increase your Tala loan limit:

  • Borrow and repay your loan in time
  • Use a Facebook account with clear details like a profile picture, location and about info to increase your trust
  • Transact more with Mpesa
  • Keep borrowing from tala constantly
  • Keep your CRB status positive

How to fix tala account connected to another phone or device

This is an issue that usually arises when you use a friend’s phone to install Tala or if you bought a phone that is not brand new. To fix this issue of connected Tala account, you can send the details including the screenshot to or send the details to Tala official facebook page or twitter handle. alternatively, you can click here then click the “Help” button at the bottom of the page. Please don’t use the Tala SMS number 21991.


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